Rebel Macarthur Square is a prominent sports and fitness retailer located in the bustling suburb of Campbelltown, New South Wales. The brand has established itself as a go-to destination for a wide range of sporting equipment, shoes, apparel, and accessories, catering to the needs of fitness enthusiasts and athletes alike. With a vast collection of quality products from leading brands, Rebel Macarthur Square offers an exceptional shopping experience to its customers. The store's team of knowledgeable and friendly staff members are always at hand to provide expert advice and help shoppers find the right product for their needs. The conveniently located store has consistently attracted a substantial number of customers, making it a trusted and reliable brand among the local community. Rebel Macarthur Square's commitment to delivering top-notch products and exceptional service has earned the brand a well-deserved reputation that extends beyond the suburb's borders.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Wheelchair accessible parking lot
- Wheelchair accessible elevator
Reviews
Great service. A good deal to be had on occasion. Nice selection of fan gear
Very helpful and patient staff member at the shoe section. He was running around serving a number of customers at the same time so we did not have to wait long. We were there this morning. Rebel is located near the food court at the western end of the shopping centre.
Huge variety of items and great brands
Super impressed by the outstanding customer service from Mahdi. On two occasions now (both at xmas time) we have needed help with a bike and a basketball hoop. On both occasions, Mahdi has gone above and beyond to make sure we secure the right product. Very impressed.
Outstanding Customer Service from Sarah M on Sunday 3rd April. She understood the issues I was experiencing and assisted me in purchasing exactly what I required. Sarah also took the time to show me how to adjust if needed.
Sarah, if you are reading this, your recommendation was spot on! My new googles are perfect.
The sales assistant on shoes was so helpful, he brought me a few different sizes and took some time to make sure I had the correct fit.
We were after a pair of kids’ shoes in a size 1. We contacted Rebel Macarthur Square to order the size 1 from another store. This was on 22 February. We were told it would take up to 2 weeks to get them in.
We called the store today to follow it up. We were told that they called us on 25 Feb (no voicemail was left and we called back but they didn’t answer) and they called us again on 26 Feb (this is untrue – there’s no record in our call log of them calling on this day) to inform us that the shoes came in. As they couldn’t reach us and due to their 48-hour hold policy, they placed the shoes onto the shop floor and sold it.
In any event, it turned out that the size they ordered in was a size 2, not a size 1.
We were then told that there’s only one size 1 left and it’s in Canberra. We were told that getting this pair in would take another week. We asked if the shoes could be couriered or express posted but we were told that this isn’t possible and to just order them online.
In summary, incompetent, poor and unhelpful service.
Looking for Women's basketball shoes. Very helpful assistant. Although we did not purchase any the assistant gave us a lot of helpful tips.
Location
Macarthur Square, 200 Gilchrist Dr, Campbelltown NSW 2560, Australia
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
09:00 AM - 05:30 PM
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Wednesday
09:00 AM - 09:00 PM
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Thursday
09:00 AM - 05:30 PM
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Friday
09:00 AM - 05:30 PM
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Saturday
09:00 AM - 05:30 PM
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Sunday
10:00 AM - 05:00 PM
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